Citation Tracking is your main dashboard for seeing what AI search engines say about your business.
It monitors ChatGPT, Perplexity, Gemini, Claude, Grok, and Copilot automatically.
How it works
GRRO queries AI engines with your tracked prompts — the questions your customers ask — and records:
Whether your brand was mentioned
Your rank position (1st, 2nd, 3rd, etc.)
The sentiment (positive, neutral, or negative)
Which source URLs the AI cited
Which other businesses were recommended instead
Checks run automatically every few hours — no manual work needed.
What you’ll see on the dashboard
Mention rate: The percentage of prompts where your brand appears.
Example: If you have 20 tracked prompts and appear in 6, your mention rate is 30%.Rank position: When your brand is mentioned, where it appears (Position 1 = top recommendation).
Trend charts: Track changes in your mention rate and ranking over time.
Provider breakdown: See which AI engines mention you — and which don’t.
Competitor comparison: Side‑by‑side view of your brand vs. competitors across all engines.
Key things to watch for
Brand dropped: You were recommended last week but not this week — GRRO alerts you automatically.
Competitor gained: A competitor started showing up where they weren’t before.
Ranking change: You moved from position 3 to 1 (or dropped from 1 to 5).
Tips
Start with your provider breakdown. If you’re strong on Perplexity but invisible on ChatGPT, focus your strategy there.
Use Visibility Gap for a full competitive picture.
Add more tracked prompts as you discover new questions your customers are asking AI.