You can upgrade or downgrade your GRRO plan at any time.
How to upgrade
Go to Settings in the left sidebar
Click Subscription
Select the plan you want to upgrade to
Confirm your selection
Your new plan takes effect immediately. You will have instant access to the additional features and higher limits.
How to downgrade
Go to Settings > Subscription
Select the lower plan
Confirm your selection
When downgrading, keep in mind:
Prompt limits – If you have more prompts than your new plan allows, you will need to remove some before the downgrade takes effect
Brand limits – If you have more brands than the new plan allows, you will need to remove some
Team members – If your team exceeds the new plan's limit, you will need to remove members
Features – Features not included in the new plan (like the Attribution Pixel on Free, or Visibility Gap on Starter) will become unavailable
Your existing data is never deleted when you downgrade. If you upgrade again later, everything will still be there.
When changes take effect
Upgrades – Immediate
Downgrades – Take effect at the end of your current billing period
Questions?
If you have questions about which plan is right for you, reach out to our team at [email protected] or https://grro.io/book.