You can cancel your GRRO subscription at any time from the billing settings.
How to cancel
Go to Settings, then Billing
Click Cancel Subscription
Confirm your cancellation
What happens when you cancel
Your plan stays active until the end of your current billing period.
After that, your account loses access to paid features.
Your data is saved for 90 days after cancellation. All your visibility history, audits, content scores, and reports are preserved.
After 90 days, your data may be permanently removed.
Can I reactivate later?
Yes. You can upgrade back to a paid plan at any time from Settings, then Billing. If you reactivate within 90 days, all your historical data will still be there.
Canceling done-for-you services
If you have the done-for-you add-on, contact our team directly at [email protected] or through your account manager. Done-for-you cancellation is separate from your platform subscription.
Before you cancel
If something isn't working as expected, reach out to us first at [email protected]. We're happy to help troubleshoot or find the right plan for your needs.
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